Privacy Policy

1. What Information We Collect

We only collect what's necessary to deliver your report:

• Your name and email address
• Property details you provide (e.g. address, property type)
• Payment confirmation — processed securely by Stripe; we do not store card details

2. How We Use Your Information

We use the information you provide solely to:

• Deliver your property decision report
• Communicate with you about your order or any follow-up questions
• Improve our analysis methodology and service quality
• Comply with legal obligations under Australian law

3. Payment Processing

All payments are handled by Stripe, a PCI-DSS compliant payment processor. When you complete a purchase, your payment details are transmitted directly to Stripe's secure servers. We receive only confirmation of payment and any custom fields you submitted — we never see or store your full card number.

For Stripe's privacy practices, refer to stripe.com/privacy.

4. Data Storage & Security

Your information is stored securely and accessed only by authorised personnel involved in producing your report. We apply reasonable technical and organisational safeguards to protect your data from unauthorised access, disclosure, or loss.

We retain your data only as long as necessary to deliver your report and meet any legal requirements, after which it is securely deleted.

5. Disclosure of Your Information

We will not disclose your personal information to third parties except:

• To our payment processor (Stripe) to facilitate your transaction
• Where required or authorised by Australian law
• With your explicit consent

6. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (where legally permissible)
• Withdraw consent for future communications at any time

To exercise any of these rights, contact us at the email below.

7. Cookies & Analytics

Our website may use cookies or similar technologies to understand visitor behaviour and improve the user experience. You can disable cookies in your browser settings at any time, though some features of the site may be affected.

8. Links to External Sites

Our site may contain links to external websites (including Stripe's payment portal). We are not responsible for the privacy practices of those sites and encourage you to review their policies directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy. This policy is issued by the entity responsible for operating sellorwait.com, being QUEUECAMERAS PTY LTD (ABN 43 684 846 599), an Australian Private Company registered in Victoria.

10. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please reach out: